To make the most of your spa experience we ask that you arrive at least 15 minutes prior to your treatment time so that you can relax and change into your robe and spa thongs provided. Late arrivals will still conclude as scheduled as a courtesy to our next guests.
Following your treatment, we implore you to relax in our lounge over a cup of tea and enjoy the tranquiity or step outside onto our balcony where the view of the Werribee River awaits. Read through our latest magazines or simply recline and extend the therapeutic benefits of your "time out".
Our luxurious facilities offer each guest complimentary the use of our relaxation lounge overlooking the Werribee River, bathrooms including showers and lockers, towels, hair dryers and showering toiletries.
Underwear is required for all treatments, we provided attire for water and body treatments however for your comfort you may prefer to bring swimwear.
As a courtesy to other guests and the serenity of our spa, we ask that you refrain from using cameras, phones, or any other electronic devices during your stay.
gift card t's&c's
As our appointment t book does fill up on evenings and Saturdays we do recommend booking in advance to avoid disappointment. Booking can be made online or by calling us on 9974 1444.
We understand that life can be hectic so we have allowed a 12 month validity on our gift cards. Should your voucher be due to expire we do recommend you call us as soon as possible as we do allow a one month grace period, with restrictions to weekday appointments only and of course availability. Once expired vouchers become the monetary value as menu prices may have changed. Vouchers may also be used in our Spa Shop if you are unable to find time for a treatment. Voucher details are taken at the time of booking for our cancellation policy.
As treatment times are precious, we kindly ask you to provide us with a minimum of 24 hours notice should you need to reschedule so that someone else may avail themselves to our services and avoid a 50% cancellation fee. Under 3 hours or non arrival results in the full fee being charged. To secure your booking, gift voucher or credit card details are required. Spa Soirées require a 50% deposit to secure bookings, fully refundable with five days cancellations notice.