Fifth Element treatment & package information

Bookings for Spa Treatments Werribee

At Fifth Element we advise you to make your day spa bookings well in advance of your preferred date so that we can meet your individual requirements. As we have a comprehensive day spa menu, please call us and we can help you select the most suitable program according to your needs. Prices can be subject to change without notice.

Credit Card details are required to secure your booking. A 50% deposit is asked for group bookings.

Day Spa Cancellation Policy

A 50% deposit is required to secure all bookings. Fifth Element asks that you give 24 hours notice if you wish to cancel your appointment. A 50% fee will be deducted if you fail to arrive for your appointment or no advanced notice of cancellation has been given (less than 24 hours notice).

Arrival Time

We encourage you to arrive 15 minutes before your scheduled treatment. Upon booking, our receptionist will provide you with your arrival time for your treatment. Please plan your day carefully as all treatments will conclude at the scheduled time.

What to Wear for Day Spa Treatments

Please arrive freshly showered and wear comfortable clothing. Spa attire will be provided for body treatments.

Day Spa Etiquette

Fifth Element’s day spa treatments and packages provide a wonderful, relaxing environment for you to enjoy your pamper. Please respect all of our customers by using a lowered voice and ensuring that all mobile phones are turned off prior to entering Fifth Element.

Signature Massage Sequence

At Fifth Element, we wish to provide you with a luxurious and transcendent massage experience. If there are any areas that you wish our therapists to focus more time on or to avoid, we ask that you please make this known prior to your treatment so that we can ensure that you have the most enjoyable treatment possible.

To begin our Full Body Massage, we will work on the Back (inclusive of Glutes) and then down to the Back of Legs and Feet. We will then guide you to turn over and commence our Front of Body sequence – this begins with the Front of Legs and Feet, then moving up to the Arms and Hands, concluding with the Neck & Décolletage.  *This may be subject to change, pending any of your special requests and/or avoidance areas.

Gift Vouchers

Gift vouchers are available for all treatments and day spa packages. Purchases can be made at reception, by telephone or by email and vouchers can be sent to the purchaser or recipient. Gift Vouchers are not refundable or transferable for cash. Any concerns relating to the expiry of the Gift Vouchers please contact us to discuss.

Payment for Day Spa Treatments

At Fifth Element we accept cash, EFTPOS, Bankcard, MasterCard, Visa, Amex, Union Credit. There is no additional bank charges for use of EFTPOS or debit cards. A 1.5% charge is applicable to all credit cards. A 1.75% charge is applicable to Amex cards.

For more information contact Fifth Element.